The information technology-based money lending service industry plans to use a customer fund account to deposit lender funds. In fact, the use of customer fund account has been socialized, but the customer fund account has not been used to date because pending the development of such product by banks.
A customer fund account will facilitate an information technology-based financial transaction process. In addition, the use of customer fund account will improve the service of escrow account which is still currently used. An escrow account is a temporary collection account which is used to deposit lender funds.
However, the use of customer fund account has not been provided for in Regulation of Indonesia Financial Services Authority Number 77/POJK.01/2016 regarding Information Technology-Based Money Lending Service. The regulation only provides for the obligation to use an escrow account. Therefore, it is expected that the use of customer fund account can be immediately realized.